What is performance management?
The simplest definition of performance management is making continual progress in positively impacting the key indicators of your organization. Let’s break that down into bite size chunks. “Continual progress” means that there is constant movement, not sporadic progress. “Positively impacting” indicates that the continual progress is seeing the desired results anticipated. And finally, “key indicators” are the measures that tell you definitively if you are moving toward your vision and maintaining the health of the organization. Key indicators include revenue, profitability, overhead or cost of goods sold, rate of attracting new customers, customer retention, employee performance, process performance, etc.
So then, performance management focuses in on achieving the vision for the the organization, as a whole. It includes being sure that major projects are completed on time and on budget, that internal systems are performing smoothly, without waste, and that employees are carrying out their responsibilities effectively. To see some examples, click here.
Achieving your organization’s performance management goals
To reach your vision, you must first clearly define it and design the strategies to get you there. The critical next step? Define measures or key indicators that tell you if the strategies chosen are working and the organization is healthy. Easy to say; not so easy to do. How to determine both the strategies and the key indicators to assess their effectiveness? Tap into your employees’ unique knowledge of your business. Taking that expertise and synthesizing it into a successful, workable, measurable plan is the critical missing ingredient that Professional Growth Systems is famous for providing. Read more about the potent combination of PGS and your employees’ unique knowledge.
A plan you can actually use: concrete and easy-to-follow
Professional Growth Systems uses a variety of performance management tools to help your organization. From improving a simple process to creating a full-blown organizational strategic plan, we help you outline a plan of action that shows — clearly — the steps involved, the person responsible for each step, and the date that step is due for completion. Best of all, the final product comes in a user-friendly format: a visual, usable plan. This plan ensures that you and other managers can easily track your progress from start to finish. For an example of a Vision Navigation® chart, our strategic planning roadmap, click here.
Follow-up: One reason we say we achieve extraordinary, guaranteed results
Are you committed to results? Professional Growth Systems not only helps you clearly define the map to get you where you want to go, but we stay with you on the journey, seeking out the causes of problems along the way and developing solid solutions. When you engage with us, your PGS consultant stays in contact throughout your plan, to help you until you’ve reached your goals. If additional materials or coaching is needed, we can provide it. We want to help you stay on track because if you don’t succeed, we don’t succeed. Careful follow-up is essential to the PGS approach. Learn more about how the PGS staff works with you to achieve extraordinary results.
Exceptional performance management services since 1981
Professional Growth Systems has been working -- successfully -- with companies of all sizes and in all areas of the U.S. since 1981. Are you ready to get the results you are committed to? If so, we encourage you to look around our site. Find out who we are and what we offer that you can use to achieve extraordinary results.
To contact us: call (877) 276-4414 or for more information.
Making the news at PGS
At its November meeting, the Anchorage Economic Development Corporation appointed Bill Dann to its Board of Directors. For the past two years, Bill has served as an ex officio member and has continued to donate strategic planning and reorganization services as well as plan the AEDC's Live, Work, Play initiative. At that same meeting, the ranking of Anchorage against the largest cities in each of the 50 states was presented. AEDC now embarks on an extensive initiative to climb to the #1 ranking. For more information on this exciting initiative visit www.aedcweb.com and download a report on this effort.
Strategic Planning was just completed for Alaska's international airport system. The organization is embarking on it's new journey to become the global nexus for aviation-related commerce by 2030.
PGS has rekindled its relationship with Sprouts, one of the largest natural food grocers in the Western US. We will be completing an assessment of the recently merged Sprouts and Henry's markets to assure they have what it takes to continue their phenomenal growth and market dominance.
In late October, Bill Dann traveled to Houston to facilitate a meeting of the scientific advisory board as well as select board members of the Lymphoma Research Foundation. The purpose of the meeting was to develop priorities and policy for the Foundation's research and fellowship funding activities.
We have implemented a Strategic Planning Assessment on our site for those interested in evaluating their current strategic planning process and tool. Following an assessment, the participant receives a tool or article relevant to their specific needs that they can begin using immediately. The assessment has already been well-utilized and well-received.