What our Healthcare clients say about our strategic and project management tools
The following are quotes and audio recordings of interviews with several healthcare clients of Professional Growth Systems. We encourage you to browse through them to see if the experience they had is one that your facility could use.Contact PGS at (877) 276-4414 or to get in touch with one of our consultants.
Vision Navigation®
“Once we connected with Professional Growth Systems, it really resulted in what we needed. And it wasn’t just with the board, it was with the staff and key leaders in the staff, which is critical, I think, if you’re going to have a plan work.”
— Joan Fisher
Anchorage Neighborhood Health Center
“Particularly with staff, the approach helped them talk about what it is that they thought was on their plate and to start solidifying together across departments what we were going to be doing. Then when it came to the board, it was just unlike anything I’ve ever seen in terms of unifying the board together.”
— Cheryl Kilgore
Interior Community Health Center
“Staff really like it because it is detailed. I can’t tell you how many times I’ve had people who have applied for jobs here say ‘Oh, I read your strategic plan, you have it on your website and I really think it’s cool.’ From that side we really like it.”
— Joan Fisher
Anchorage Neighborhood Health Center
Here are excerpts from audio interviews about our strategic planning product, Vision Navigation®
Each question is followed by a control button for the
audio playback of answers from our customers.
(Audio lengths are given in min:sec)
Interview Participants:
- Bill Dann, President - Professional Growth Systems
- Cheryl Kilgore, Interior Community Health Center
- Joan Fisher, Anchorage Neighborhood Health Center
Question 1 (audio length - 1:56)
What was your organization experiencing when you first found Vision Navigation® and Professional Growth Systems?
Question 2 (audio length - 2:35)
What were the two of you looking for at the time you found Professional Growth Systems?
Question 3 (audio length - 2:25)
At the time we (PGS) started our work together, prior to that, had you tried other solutions or considered other options in getting the outcomes you wanted?
Question 4 (audio length - 2:40)
Did you achieve the outcomes that you desired through the (PGS) process?
Question 5 (audio length - 1:06)
What was the biggest impact of the process on your organization?
Question 6 (audio length - 4:41)
Our (PGS) experience is that often the impacts of the process and the product are not what they seem to be as you’re going through it and they are kind of tangential; there are cultural changes or subtler changes that overtime are significant but you can’t see them as you are experiencing them, has that been the case for either of you?
Dynamic Planning™
“It moves you forward and allows you to get really wonderful staff, which I think I’ve always had, really engaged with it. These were again things, it was really interesting, really great staff, but what we were asking them to do things that they had no experience in. That says a lot about what the impact of this process can be.”
— Cheryl Kilgore
Interior Community Health Center
“We could not have gotten this far or even clearly determined what our goals were without you and your team. The timeline and all the ancillary pieces have been invaluable for keeping us on track and on target. The day-to-day issues take my focus away. Without a document like this to bring me back to the task at hand and keep me focused we would have never made it. With your help and tools we reached our goal.”
— Susan W. Cox
Camai Community Health Clinic
(Re. project to implement EMR system) "Had we not had …Dynamic Planning™, we would have really had a bigger hole. It would have been an abyss.”
— Cheryl Kilgore
Interior Community Health Center
Here are excerpts from audio interviews about our project planning product, Dynamic Planning™
Each question is followed by a control button for the
audio playback of answers from our customers.
(Audio lengths are given in min:sec)
Interview Participants:
- Bill Dann, President - Professional Growth Systems
- Cheryl Kilgore, Interior Community Health Center
- Joan Fisher, Anchorage Neighborhood Health Center
- Susan Cox, Camai Community Health Clinic
Question 1 (audio length - 5:34)
- What were your conditions when you found us (PGS)?
- Working on major technology implementations; Software venders have indicated that they are going to provide the planning required for a successful implementation. We have seen clients get into the middle of that and find out that that is not sufficient to get them from point A to point B. Has that been the case for you?
Question 2 (audio length - 5:26)
- There are a lot of different approaches to project planning, what were the outcomes of Dynamic Planning™ from your point of you?
- What might be different about this planning process from what you’ve experienced or what actually were the impacts?
Question 3 (audio length - 1:38)
What is your sense the high future need is among your peers?